Accessibility statement

Visit Málaga has committed to making its websites accessible in accordance with Royal Decree 1112/2018, of September 7, on the accessibility of websites and mobile applications for the public sector (hereinafter, Royal Decree 1112/2018, of September 7).

This accessibility statement applies to the website https://visita.malaga.eu.

Compliance Status

This website is partially compliant with Royal Decree 1112/2018, of September 7, due to non-compliance in the following areas.

Inaccessible Content.

The content listed below is not accessible for the following reasons:

Non-compliance with Royal Decree 1112/2018, of September 7: There may be occasional editing errors on some webpages, both in HTML content and in downloadable documents. Specifically, there may be errors in documents containing graphics, complex tables, or those electronically signed before their accessibility review.

Disproportionate burden: Not applicable.

Preparation of this Accessibility Statement

This statement was prepared at the time of publication of this website.

The method used to prepare the statement was a self-assessment carried out by the organization itself.

Last revision of the statement: January 23, 2024.

Comments and Contact Information

You can make communications about accessibility requirements (Article 10.2.a of Royal Decree 1112/2018, of September 7) such as:

• Reporting any potential non-compliance by this website.
• Reporting other access difficulties to content.
• Making any other inquiry or suggestion for improving the website's accessibility.

Through the following channels:

• Email: visita@malaga.eu
• Phone(s): N/A

Communications will be received and handled by the unit responsible for the content of this website.

You can also request accessible format information that does not meet accessibility requirements, either because it is excluded or exempt due to disproportionate burden; or file a complaint for non-compliance with accessibility requirements. Link to the communication for accessible information requests and complaints under Article 12 of Royal Decree 1112/2018, of September 7.

Complaint Procedure

Through this procedure, you can initiate a claim to understand and oppose the reasons for the rejection of a request for accessible information or a complaint, request the adoption of appropriate measures if you disagree with the decision, or present reasons why you believe the response does not meet the required standards.

Link to the complaint procedure, which should be directed to the unit responsible for accessibility of this entity, or if the complaint is about an action of that unit, to the superior of the unit.

Optional Content

At the publication of the currently visible version of this website, a review of the accessibility level in effect at that time was carried out.

From that date, partial reviews are conducted on newly modified or added web content, including templates, pages, and published documents, to ensure compliance with the accessibility requirements of the UNE-EN 301549 Standard, considering the exceptions of Royal Decree 1112/2018, of September 7.

Additionally, this website is reviewed through the Web Accessibility Observatory (OAW), with the last review conducted on January 23, 2024.

Among other measures, the following are adopted to facilitate accessibility:

• Use of alternative text in images
• Links provide details of the function or destination of the hyperlink
• Use of W3C standards: XHTML 1.0, CSS 3.0, WAI AA.